10525 Android Pay in Russia: problems and solutions

Android Pay in Russia: problems and solutions



Launch Android Pay in Russia is not as smooth as it was with the same payment services from Apple and Samsung. And no wonder: in a huge project involving not only numerous banks and commercial enterprises, but also hundreds of models of smartphones with different configurations, hardware and software characteristics. What to do if Android Pay is not installed on your phone? How to hide from the service root access and unlocked bootloader? What problems arise when you pay? The answers to these questions, read under the cut.

The app is not installed

On may 23, when Android Pay officially earned in Russia, some users found that the app is not available or not working on their devices. On the official website to support Google lists the smartphones that do not support Android Pay. Among them Elephone P9000, Evo 4G LTE, Nexus 7 (2012), Samsung Galaxy Note III, Samsung Galaxy S3 and Samsung Galaxy Light. Also the site says that the service is not available on devices with Android below 4.4 KitKat, with a beta version of Android for developers rooted, with a custom firmware with a modified factory with Samsung MyKnox, with unlocked bootloader and without certification by Google.

Android Pay

In addition to the stated on Google models a problem with the installation of Android apps Pay users are experiencing with other devices from different brands. In particular, the problems observed in the smartphone Meizu, Xiaomi, OnePlus and others.

Solution: for many popular devices forum users 4PDA already made a detailed how to run Android Pay. Maybe for your smartphone the solutions already found. How to find out:

  • to go to the topic about Android Pay and download your gadget via search.
  • to go to the thematic thread about your device, open the theme in your device and see the last message, and the cap threads (don’t forget about the search function);
  • to go to the topic of flashing your smartphone and on the last page or the header to see the solution.
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Tip: even if your phone was in the list of unsupported devices, it makes sense to try to install Android Pay. For example, we personally checked the work of Android Pay on the Galaxy S8 with “incompatible” function MyKnox – it worked, but before that you need in your device settings to install Android Pay the main payment system. In the case of other device, go to the relevant topic – it is possible that there is already a solution.

 

If you have a Ruth or an unlocked bootloader

Problems with work Android Pay you have and if you have an unlocked bootloader or have root privileges (root), and you even might not even be aware. When you run the application you will see this message:

Android Pay

 Solution: to resolve this issue, read our special news.

Instructions for rooted smartphones

A large number of owners of Xiaomi smartphones have an unlocked bootloader, the firmware for developers and Xposed modules. For these devices there are separate instructions for running Android Pay

How to make Android Pay to work at Xiaomi

 

The problem with the zip code

In some Google services has long been present problem with the zip code, inherent to Russia. Was no exception, and Android Pay. The problem is that during registration the user is required to specify in addition to the city of residence another area where it is located and postcode. At this stage some users and there is a hitch.

Google is known all postcodes of Russia, but puts no priority on the city and region. For example, for the city of Moscow while trying to enter the correct index error will occur. The fact that Google does not perceive the city of Federal significance and considers that the index should be from the list for the Moscow region.

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The solution: residents of the cities of Federal significance can specify the topics “City” and “Region” the name of their city, and in the section “Index” – your real postcode. For example, for residents of Moscow will get “Moscow”, “Moscow” and “140500”.

There is another way to solve the problem with the index. As you indicate the city of Moscow or Saint-Petersburg and the region – Moscow and Leningrad respectively. Then, specify the postcode of any regional city. For Moscow it can be 140500, and for St. Petersburg – 187111.

 

Problems

The payment terminal does not accept tied to the smartphone map. Payment from your smartphone and use a coupon or bonus card is possible only in those places where the terminal has the contactless payment sign or logo Android Pay.

Android Pay Android Pay

In practice, users have faced a number of problems:

  • contactless terminals are not yet available in all stores;
  • the contactless payment terminal may be disconnected;
  • banal failures due to not yet debugged system.

Solution: since Android Pay supports a huge number of banks and services, it is not surprising that such a large and complex system at the beginning works perfectly. Therefore, at least the first time, we still recommend you to carry physical credit card or cash.

 

Payment amounting to 1 000 rubles without entering a PIN. Users have noticed that when making a purchase for the sum less than 1 000 is not required to enter a PIN code or a fingerprint. Not to worry – working similarly plastic cards of MasterCard PayPass and Visa payWave. It also depends on the policy of a particular Bank and shops.

Solution: if you lost your smartphone, as soon as possible contact the customer support of your Bank and block the card connected to Android Pay, so nobody could use them.

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Broken promotional offers. Before launching Android Pay in Russia on the official website of the mayor of Moscow came the newsthat from may 23 until June 23 residents and guests of the capital will be able to ride the subway and ICC in just 1 ruble. Then this post has been edited and instead of the price of 1 ruble mentioned about the discount of 50%. If you are paying using your Android Pay card user should be charged 40 rubles, and then within 10 minutes to return 50% of the cost. In reality, users report that there is no refund occurs. In addition, the promotion applies only to MasterCard cards. Not to mention the fact that in the Moscow metro provided little turnstiles with contactless payment, and sometimes they simply do not accept smartphone payments. Attach the smartphone to the turnstiles with a yellow circle – is meaningless. Here is the turnstile that accepts the payment with Android Pay:

Metro

Solution: unfortunately, to affect this situation we can not. Follow our news – we will tell when the promotion starts and the metro you can pay with 50% discount.

Also the action in honor of the launch Android Pay in Russia offers Aeroexpress. Here everything went smoothly and exactly as promised by the organizers. On may 23, 3 000 tickets purchased via Android Pay with a linked MasterCard, sold at 50% discount.

Solution: buy a ticket for “Aeroexpress” is cheaper, though not by 50%, you can now. For this you need beforehand to acquire it through the official website with 20% discount.

 

Unconfirmed problems

A number of sources online, in particular Lentech, reported that problems with payment through Android Pay arise not only from visitors of the Moscow metro, but also in the regions.

Android Pay

Source: 4pda.ru

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