Huawei opened an exclusive service center in Kiev
Huawei is already a long time officially presented at the Ukrainian market. In the first place, the ordinary user it is known for its smartphones, although we should not forget that the lion’s share of telecommunications equipment and base stations, in Ukraine, in particular it produces a Huawei.
Huawei is already a long time officially presented at the Ukrainian market. In the first place, the ordinary user it is known for its smartphones, although we should not forget that the lion’s share of telecommunications equipment and base stations, in Ukraine, in particular, makes the exact Huawei. According to the company, Huawei strengthens its position in the world and in Ukraine. In the framework of the international strategy development of service infrastructure, Huawei has opened in Kiev exclusive service center in partnership with “KROK-TTC”. The service centre is located in Kyiv, street rusanovskaya Naberezhnaya, 8, and will run from 10:00 to 19:00 on weekdays and until 18:00 on Saturday and Sunday.
The event was attended by CEO of Huawei Ukraine Zhou Heise, head of Huawei’s Consumer BG in Ukraine Kevin Zhou and the General Director “KROK-TTC” Michael Bumagin. To start Huawei representatives told about their shared achievements over the last time. So, in the last three years the company has managed to increase global market share from 5% to over 11% last October, to take third place in the world. Profit in 2016 amounted to RUB 259 billion, 42% more than in 2015, delivered 139 million smartphones, with an annual growth of 29%. At the same time, the global smartphone market grew by only 0.6%.
As for the service, then Huawei have a special relationship to it: the company is trying to make it as quick and comfortable. By the middle of 2016, the company had opened more than 1,300 service centers around the world, and the level of service satisfaction service centers Huawei ranks first in countries such as China, Poland, Mexico and Egypt. In the future the company has ambitious plans: after 5 years it is planned to create a network through which SP will be within 5 km more than 100 countries, including Ukraine. Huawei service centers around the world are pretty similar and Kiev is no exception. For its design attracted Chinese designers. He service centre is also a showroom where up-to-date line of smartphones. The launch of STS will not engage (at least yet), but accessories are you can buy.
The company plans to carry out all service work within the hour (subject to the availability of spare parts). In case if the repair is more complex, the customer will be offered the smartphone for replacement during repair. STS will accept equipment from all over Ukraine, this Huawei started to cooperate with the “New Mail” from the last quarter of last year. Each of the 45 points of acceptance of “KROK” will forward technique New Mail in Kiev, and after the repair to bring back the service. In the future, it is planned that the “New Post” will take the smartphone from the store and deliver directly to Kiev, instead of multiple shipments from one warehouse to another. In the past the Netherlands has opened a hub with spare parts that (in theory) speed up delivery.
- huawei service centre kiev