16300 Update blocked smart locks LockState

Update blocked smart locks LockState



Обновление ПО заблокировало умные замки LockState

After an automatic software update app LockState blocked dozens of smart locks, disabling a remote control function, control codes and status alerts. As a result, hundreds of customers of Airbnb, collaborating with the manufacturer, was locked up.

LockState set designed for 7000i, more simple models 6000i, which as a result are unable to connect to online service and get the team owner, as well as the new, correct firmware. As an apology the company gave its customers a year of free subscription service themselves blocked locks will go on a week-long repair. Users can also wait two weeks until they will bring new locks to replace. Obviously, both options are not easy.

The remote lock control loved business owners and hosts, collaborating with Airbnb. They were spared from having to meet the tourist to give or to take the key from him. He guest got into their temporary housing using a special code. However, in practice it turned out that ordinary things endowed with smart functionality, with complexity often gives serious failures. How Airbnb will, in turn, apologize to the customers is still unknown.

Source: engadget.com

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